HipChat integration not working for new apps

frederik

Posted on
Aug 16 2016

Hi there, We've been using the Raygun/HipChat integration fine for all our existing Raygun apps. I originally set it up as per the docs at https://raygun.com/docs/plugins/hipchat. These apps also still send stuff to HipChat fine. However now it seems like the integration changed. When I added a new app and tried to configure the HipChat integration I noticed that it no longer looks like in the docs but sends me to HipChat instead, i.e. https://blabla.hipchat.com/addons/app.raygun.hipchat/configure?room=-1 to configure it there as per https://www.youtube.com/watch?v=2HbEsWrLD4E. But the settings there (i.e. Raygun app to HipChat room mapping) don't seem to do anything. I can deselect everything and the previously existing apps still send stuff to HipChat, and no matter what I configure in the mapping, my newly added app never sends anything to HipChat. Clicking the "Send test message" in the Raygun integration page also doesn't seem to do anything. Any idea what I can do to fix this up? Thanks, Frederik


Deleted User

Posted on
Dec 27 2016

Hello Frederik!

I wanted to check in with you to see if this odd behavior with the setup of the HipChat integration is still occurring for you. If so, please let us know and we'll start looking into it immediately. Any screen shots you can provide would also be incredibly helpful on our end.

Thank you for your patience,

Jesse, Developer Evangelist at Raygun


frederik

Posted on
Dec 28 2016

Hi Jesse, after a few days it seemed to have fixed itself. I was able to configure it properly. Thanks anyway.


Sumitra

Raygun

Posted on
Apr 26 2019

HipChat is now discontinued therefore. Raygun no longer supports HipChat.


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